Monday, May 5, 2008

UPDATE: Irritated & Upset!

In my previous post, I spoke about one of the companies that deliver dialysis supplies to me. There was an issue of them wanting to charge me $100+ because they tried to deliver the supplies to me but there was no one home. The problem was that they arrived at my house 30-45 minutes earlier than they had said in their phone message.

This morning at around 9am, Sharon, the head nurse/nurse co-ordinator of the home dialysis unit called me back. She apologized for the late return of the phone message and told me that she had several meetings.

I reiterated the situation to her and she agreed with me completely. She told me that she would argue the charges with the supplies company and that I wouldn't have to pay a dime. I was happy to hear it! :)

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